FAQs

Find answers to your most common questions about shopping with Aesthetics Wear.
Whether it's about our delivery options, payment methods, or order process, we've got you covered!
If you have other questions, please feel free to send us an email at info@awfshn.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can WhatsApp us at 1-868-768-1680 and someone from our team will be happy to assist.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Questions

No, we operate online only. All purchases can be made through our website.

We accept cash on delivery, linx upon delivery, or bank transfers. Payment via Credit Card on our website coming soon.

Our delivery schedule are as follows:

  • Free Pick up: Free pick-ups are available at Trincity Mall, typically available in 1-2 business days.
  • Express Delivery: Once your order is applicable for express delivery, package is delivered within 24 hours.
  • Urban (Standard): Standard deliveries typically takes 2-4 business days.
  • Rural & Extended: Rural & Extended deliveries typically takes 2-5 business days.
  • Tobago: Tobago deliveries usually take 2-6 business days.

For more information, please review our Delivery Policy here.

We have four options available for delivery.

  • Free Pick-ups-Trincity Only
  • Standard Nationwide (Trinidad): $40.00
  • Tobago: $55.00
  • Tobago via TTPOST (Bank Transfers Only): $30.00

If an item is out of stock, there may be a pre-order waiting time. You can choose to submit your e-mail address on the product page and we'll notify you via e-mail when the item is restocked.

No, once your item is available, your order is processed within 1 day and dispatched for delivery as quickly as possible.

Once your order is processed and dispatched to the courier, you will be notified via email. You can also log in to your account to check your order status, where you will also see the estimated delivery date.

We offer returns and exchanges within 7 days of purchase. Items must be in their original condition, unworn, and with tags attached. For more information, please review our Return and Refund Policy here.

If you need to make changes, please contact us as soon as possible. We'll do our best to accommodate your request before the order is processed.

Enter your discount code at checkout in the designated field. The discount will be applied to your order total.